I was meeting with two of my newer agents in the office for training and once again it is the people thing. I see big differences in people and the way they function. At the same time I find it fascinating what and how people operate in this world of information everywhere, or maybe it is information overload.
One agent wouldn't make a move without checking on all websites available to find what she needs, finds text the BEST way to communicate and when we schedule time for training or an activity she immediately grabs her phone to plug in the date, time and event. Then another agent takes diligent notes and puts all appointments down on paper. As a matter of fact, I don't think I've ever seen him without his appointment book in hand. He says and "I want to pick up the phone and talk to people".
So is it the difference between Gen X and Gen Y? Does it have anything to do with gender? Certainly the ages of the people involved would validate the X vs Y theory but then what about others of us? For heaven's sake I'm a blogging "Baby Boomer" (very young baby boomer) who loves text messaging because it is so convenient. Even bought an IPAD, but justified it because email on my phone is just too small to read.
Here is the question, when you are looking to buy a home (or shop for anything) and you log into the website will you give me your email so that you can get more details if that is the way you get to the information? Or are you just going to click over to the next page? Will you sign up for automatic info giving you the most current listings that match your criteria? Or will you hope that you can keep digging and find what your are looking for?
Well, however you want your information, rest assured we can match you with an agent that will give you the service you want and in the style you prefer.
That is good. I would say 2 yes ago nobody cared or at least not as much. I would say I had many people sign up not at all any more. Do you think they have sooo many options for searching that they click on the next site not wanting to be bothered? Communication is changing so rapidly that we have to be constantly changing to keep up. I think I am personally a bit of both - write some down or pull the electronic out! But I will say I google everything even if I know I have the info on my phone in my rolodex - it is faster and convient. I even find even though I have many many cook books I google recipes especially on my iPad so it can sit there on the counter!
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